I had no idea that was a common practice – to make a phone call. How strange. To make things slightly worse, the librarian lady (for lack of a better term) walked down to ask if she could transfer the call. Then fumbled around on her phone figuring out just HOW to transfer it.

On that subject, I had no idea how the whole waiting room phone monitoring thing worked. When the librarian left, random people just had to start answering the phone and then shouting the name who the call was actually for. How strange, I thought.